Shipping Policy

Shipping Policy

1. Overview

At Sqeezy, we aim to deliver your orders efficiently and safely, ensuring every client enjoys a smooth delivery experience.
Shipping is free of charge for all orders within South Africa.
For orders outside South Africa, shipping will be quoted separately based on destination and courier costs.

2. Shipping Coverage

  • Free Shipping: Applies to all orders delivered within South Africa.

  • International Shipping: For deliveries outside South Africa, shipping fees are not included. Our team will provide a custom shipping quote once your order details and destination are confirmed.

  • Sqeezy reserves the right to adjust shipping availability based on courier coverage and product restrictions.

3. Delivery Timeframes

  • Orders are typically processed and dispatched within 1–3 business days of confirmation.

  • Standard delivery within South Africa generally takes 3–7 business days, depending on your location and courier schedules.

  • International delivery times will vary and will be confirmed once shipping arrangements have been finalized.

  • During peak seasons, holidays, or promotional periods, slight delays may occur — we will communicate any changes promptly.

4. Order Tracking & Communication

Once your order has been dispatched, you will receive:

  • A dispatch confirmation via email.

  • Courier tracking details (where available) to monitor your delivery.

If you have any questions or special delivery instructions, please contact the Sqeezy office for assistance.

5. Delivery Terms

  • Deliveries are made to the address provided at checkout. Please ensure all address details are accurate.

  • A responsible person must be available at the delivery location to receive and sign for the goods.

  • If no one is available, the courier may contact you to schedule a redelivery.

  • Sqeezy is not responsible for delays caused by incorrect delivery details, customs processing, or courier service disruptions.

6. Damaged or Missing Items

If your order arrives damaged, incomplete, or incorrect:

  1. Contact the Sqeezy office immediately.

  2. Provide your order or invoice number and clear photos of the issue.

  3. Our team will investigate and, if applicable, arrange for a replacement or credit according to our Refund & Returns Policy.

7. Additional Information

  • All orders are carefully packed to ensure quality and product integrity during shipping.

  • Sqeezy reserves the right to update or modify this Shipping Policy at any time without prior notice.

Thank you for choosing Sqeezy.
We’re committed to delivering your products quickly, safely, and at no cost within South Africa — and with transparent, fair shipping quotes for our international clients.